Terms and Conditions

If you cancel an online consultation at least 3 days before our scheduled call, a full refund will be granted. You will need to notify me at chloe@dozesleepcoaching.com with at least 3 days of notice. If the consultation has been already carried out or if any of my online services (email consultations, sleep assessments, WhatsApp support) have been provided, I cannot offer you a refund.

The Sleep Guides are non-refundable as they are downloadable products.

If you are unhappy with the purchase, please get in touch and a partial refund might be granted.

If you are approved for a refund, then your refund will be processed and you’ll receive an email notification. A credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact me at chloe@dozesleepcoaching.com.

Only regular priced items may be refunded. Sale items cannot be refunded.

Contact me at chloe@dozesleepcoaching.com for any questions related to refunds and purchases.